OWNER LOG IN
  • Office:
    571-363-4045
  • Emergency After Hours:
    855-477-2267

FAQs

I’m new to the community, how do I get trash and recycling receptacles?

It is the Homeowners’ responsibility to replace or purchase new trash receptacles. The Associations trash vendor, J & S will remove the old trash receptacle, labeled “REMOVE”. Please contact the Community Manager, to schedule the removal for you.

When is trash/recycling collection for the community?

Trash is collected on Mondays and Thursday between 8:00 AM – 2:00 PM

Recycling is Collected on Thursday between 8:00 AM – 2:00 PM

Bulk trash is collected on the first Monday of each month and is limited to five items per household.

Recycling containers are not permitted in public view except on the evening before trash day and the day of trash collection.

View more info here.

 

Who can I contact about bulk trash?

Bulk trash is collected on the first Monday of each month and is limited to five items per household.

If you have any questions related to trash/recycling/bulk collection, please contact Community Manager.

Below are examples of Bulk items that are NOT acceptable:

Automobiles or auto parts
Chemical and/or petroleum cleanup waste
Construction and demolition debris
Fencing/sheds/gazebos
Hazardous and bio-hazardous medical waste
Liquids, including paint, sewage and septic waste
Radioactive material
Shingles, roofing materials
Skids and pallets
Soil, rocks, grubbing material and spoil
Stumps and logs
Windows
Wood (unless it is a piece of furniture)
 

The Associations trash vendor, uses the County’s guidelines for bulk trash collection, which you can find here: Acceptable/Non-Acceptable Bulk items – PG.

For more information on Community Compost Program, Electronic Recycling, Fluorescent light bulb recycling, paint, donation drop off and more, please visit the City of Greenbelt website.

Who do I call if my trash is not picked up?

If your trash or recycling has not be collected during the community’s normal collect day (Mondays and Thursdays), please notify the Community Manager so that she can contact the trash contractor.

How do I obtain parking permits?

If you are a new owner or just in need of a replacement parking permit, please contact the Community Manager.  Replacement permits are $10.00 each.  Payment for replacement permits must be received at the Management Office before a replacement is issued.

I’ve lost my mailbox keys; how do I get replacement keys?

Owners will need to enlist the services of a locksmith for the replacement of locks on mailboxes. Alternatively, you may contact the original mailbox installation contractor, Mailbox Man of MD, at mailboxmanofmd.com or mailboxman1@yahoo.com for lock replacement. Lock replacements are $150.00.

Where can I find a copy of the Parking Policy?

A copy of the Association’s Parking Policy can be found under ‘Owner Forms’.

If you are unable to download a copy of the policy, please contact the Community Manager to request a copy.

Where can I find the 15X bus schedule?

The 15X (express) bus has resumed service. The first stop is at the second roundabout on Greenbelt station parkway at 6:30 am.

The bus schedule can be found at https://www.princegeorgescountymd.gov/3435/Route-15X. Route 15 Express provides connections to business and retail along the Greenbelt Road corridor and communities along Cipriano Road and New Carrollton. The route serves the Greenbelt Metrorail Station and the New Carrollton Metrorail Station with key stops at Beltway Plaza Shopping Center, Greenway Shopping Center, and NASA Goddard Visitor Center. Route 15 Express also provides service to residents of the Greenbelt Station Community.

Currently, the bus has very few riders. Therefore, management randomly skips (cancels) some scheduled trips. It is recommended that people who would like to ride the bus call the service line at 301-324-2877 to ask if the next scheduled bus is en-route or has been canceled.

Can I reserve Central Park for a private event?

The park is the property of the City of Greenbelt. Residents will need to contact Joseph McNeal at (301) 397-2200. Click here to download an application.